Thursday, 29 November 2007

Molson forced to pull 'Canadian Nation' Facebook campaign

Molson have been forced to pull a University targeted Facebook campaign after accusations that it was promoting irresponsible drinking. Think this is a good example of the difficulties of promoting alcohol using social media and UGC.

More here:
http://www.nickburcher.com/2007/11/molson-pulls-canadian-nation-student.html
http://www.theglobeandmail.com

Labels: , , ,

Monday, 18 June 2007

Facebook Polls

Not the Polish version of Facebook... this is the new Facebook service that allows you to pay for quick single question multiple choice polls that take under an hour to complete and can be conducted by segment.

From Organic:



"Some of you may be aware that Facebook launched a polling service last week that allows you to run a flash poll across the Facebook network. You get to ask a single question and provide up to 5 multiple choice answers. The pricing is flexible as you pay per response. You can pay as little as .25 for a response or up to $1. The higher the price, the quicker your poll will be completed. We recently did a few polls here in New York and a $1/response poll was completed in about 25 minutes while a .25/response poll was completed in about 45 minutes.

In addition, you can segment your audience by interest, age, gender and location.

While this information isn't exactly scientific, its a great way to test the waters of an idea or get some insight from the community. A little knowledge can go a long way."

Labels: ,

Thursday, 14 June 2007

Facebook Backlash

Some people are fighting back against the widgetisation of Faecbook.

"ARE YOU SERIOUS!!!!!!!! WHAT ELSE ARE THEY GOING TO ADD TO FACEBOOK! Horoscope, Top Friends... and blah blah blah! I was satisfied with running into friends that I haven't seen in years (since elementary school) and seeing how they were doing. FB got wayyyy too much stuff going on. I feel like they are OVER DOIN IT JUS A LITTLE BIT!"

"I agree completely. It's getting way too fucking involved. Food Fights, Fortune Cookies, where the hell is the goddamned Sex Toys application? It might be the only one I'm interested in...oh well, just bitching because I'm not awake yet... :o)"

"clearly, it is trying to draw farther into myspaces my market by adding more personilization to a page, which, as far as i can see, is the only benift to myspace."

"I totally agree. Facebook should read the google story. facebook will lose all of us if they dont stop shoving these things down our throats!!"

The commment about sticking to the google model is really interesting. Afterall the simplicity of Facebook was its biggest selling point. But having said that applications are definitely not being forced down people's throats. They have added some much needed connectivity and personalisation to facebook setting it up to be the definitive catch all portal. Probably a good idea for Facebook to take heed of some of this feedback though.

Labels:

Monday, 11 June 2007

Facebook Opens Up



Facebook is currently taking the world by storm thanks to its usability, clean interface and new widgets. It's a much more manageable and practical version of Myspace with more gravitas and cross functionality.

In the last month Facebook has opened itself out to programmers from outside Facebook creating useful applications to work on the Facebook platform. Twitter, Last.fm, Hotlist etc. are proving very popular if not necessarily massively useful... yet.

From A VC

"I've got two thoughts on this whole thing.

The first is I like the way Facebook has chosen to open up. It's more like the way Firefox allows extensions and less like the way MySpace and others allow embedded code. I've got nothing against the MySpace approach. That's what I use on my blog as well and embed code has moved the web forward in amazing fashion. But an open API is possibly going to be more powerful for some apps than embed code. It will be interesting to watch how this all plays out, but I am betting Facebook's gonna get some really cool apps very quickly with this approach.

The second is that I don't yet see my social network at Facebook interacting much in these applications. Maybe I've chosen the wrong ones to install. My Facebok social net will be notified via the mini-feed that I've added these apps to my profile, but beyond that what happens?

Why can't Twitter be more tightly integrated? Why can't it power my status message so that all my friends on Facbook see when I change my status via Twitter.

Why can't my Facebook friends engage with my last.fm and MOG widgets? Why can't they favorite the songs they like and message me in Facebook about that?

I am sure that's coming. Maybe some of the other Facebook apps already do stuff like that.

There's a chance that someday, Facebook will be the preferred place to read this blog because of all the social apps that will be built around it. You can already read this blog at Facebook but few people, if any, do that currently.

Mark Zuckerberg says he wants Facebook to be the social operating system of the web. That's a grand ambition. But I like it. Because its something Google isn't and is never going to be (unless they buy Facebook). At this point, nobody is closer to that vision than Facebook and by opening the system up this past week, Mark has taken a big step forward and is moving closer to that vision for sure. Well done."

It's also interesting to read Seth Godin's comments about the way the web is evolving from "the web" to "my web". Increasingly, as the amount of web content booms, people will start to explore their own personalised web world which may or not be explored via Facebook.

"The web has billions of pages. You'll see so few of them over your lifetime that the percentage is almost unmeasurable.

Your web, on the other hand, is well-traveled and familiar to you. It's the one you travel daily.

Facebook and sites like it are changing the world because they're becoming, for millions of people, "My web." Just as it's possible to do an entire day's work using nothing but email, it's now possible to live all day with your social network on Facebook. The new launch of open widgets makes that even more likely. I just discovered ztail, (which I haven't tested) which is an automatic process to let you create and then promote your auctions via your Facebook page.

It's not for every seller--it doesn't help you reach strangers, it doesn't help you teach people about who you are or what you do. But for those that are building their web around their social network, it's an inkling of what's to come. (hat tip to Fred for his insights on Facebook)."

Here's what Facebook have got to say about it on their blog:

"Last Friday, we promised more information, so here it is. We've purposely been keeping kind of quiet about Platform on the site in order to give all the new applications and functionality—on our side and on the developers' side—time to breathe and grow virally. Now that we've seen a week of activity, it's time to give you the full story on Platform and what it means for you.

When we made changes to the site back in April, we broke up the menus to differentiate between the applications people use on Facebook and the core of the site. Applications are things like Photos, Notes, Groups and Events. They live in the left hand menu and they use different parts of the core, which tend to live in the top menu—things like Facebook profiles and News Feed. But most importantly, applications use the real connections people have to help them share information more efficiently.

For example, the Facebook Photos application is actually the #1 most trafficked photo application on the entire web because it uses people's real connections—what we call the social graph—to help people efficiently share their photos. Facebook has this graph of increasingly powerful connections that people use to communicate.

We started working on Platform a little more than a year ago. Since then we've taken Platform out of beta, written FQL(Facebook Query Language), and various other tools for developers, and now we're ready for the next step. With this evolution of Facebook Platform, we've made it so that any developer can build the same applications that we can. And by that, we mean that they can integrate their application into Facebook—into the social graph—the same way that our applications like Photos and Notes are integrated.

You'll see applications integrating into Facebook in a lot of familiar ways. Applications can have a box on the profile. They may also have an item in the profile actions menu (below your profile picture). They can also have a link in the profile drop-down menu and put stories in Mini-Feed.

That's just profile integration though. Applications can also have a presence in the left hand menu, and that link can take you to whole pages that are generated within the Facebook site. These pages are in many ways the part of Platform that really enables developers to build full applications for Facebook. Applications can have anything they want on these home pages, and they can have as many pages like them as they want. It's not just a widget; it's a full application.

Since there will be a lot of applications, you will have the choice of adding and removing any applications you like. You can add new ones and even remove ours if you like. Wherever applications are displayed in some order, we try to let you reorder them. This means that you can reorder the boxes in your profile and the applications in your left hand menu in any way you want.

Maintaining the user experience is important, so we've made it so that you have to click to activate any flash object before it can start playing. This will prevent animations or videos or music from playing when a profile loads.

It's important to remember that simply seeing an application is not the same as interacting with it or granting it the ability to see your information. You will have to opt-in to any application in order for it to access your information or be put on your profile. Also, please note that we never sell your information or expose your contact information. You can manage your applications—ones you've added to your account, used on other sites or on your desktop—and use granular privacy controls for other applications in the "Applications" section of the Privacy page. If you see an application that you think is offensive or worrisome, you can report it, block it from ever interacting with your profile or information, or do both.

You can get a taste of how this all works by adding our Video application to your profile, or looking for an "add" link when you discover a new application on your friends' profile or within your News Feed.

Katie is Facebook's Director of Product."

Labels: , ,

Thursday, 31 May 2007

It's Pimms O'Clock on Facebook



This is a great case study of how to make the most of facebook for booze brands.

It's Pimm's 'O Clock! has over 16,000 members and 661 wall posts. Not to mention a very actice picture gallery and discussion board. It's full of innovative drinking solutions, brand enthusiasm, creativity and brand love.

One of my favourite facets of it is the fact that an entire group of people turned on two people who consumed Pimms in the wrong manner.

Pimms hater:

"My relationship with Pimms is over after drinking half a bottle of the stuff...straight... (catch-up before meeting my mates) \"stumbling\".. across something not so nice, trying to make a co-herant 999 call to the police and then trying to give a semi co-herent statement. The Pimms re-appeared later in the night aimed at the porcelin of course..."

Pimms lovers leapt to defend their prized drink:

"You two REALLY don't belong in this group."

"PIMMS SHOULD NOT BE DRANK STRAIGHT
it should be civilised with lemonaide and fruit chunks"

"I tried some pimms straight, yeuch!! Not advisable. It's not a drink to be used as a tool for getting drunk, it is highly sophisticated and belongs at cricket matches and garden parties. xxx"

The brand's ATL campaign spreads through the line and is now a part of the modern vernacular. If the brand's aim was to target a younger audience then by Golly they've achieved it! And they will continue to reap their rewards from now on. Focus groups, drinking trends, word of mouth... done.



Labels: ,

Saturday, 19 May 2007

Stella challice goes down badly



It only has a few members but this facebook group is making its voice heard. They simply don't like the new style glass. Apparently it look effeminate and not like the manly old "baseball bat" design.

"The new "chalice" Stella glass is ruining the noble art of drinking Stella. Why mess with a winning formula? The previous "baseball bat" design was functional and far more appropriate. The new glass is camp and makes you want to drink cooking lager."

I wonder how seriously the guys at Stella will take this.

Labels: ,

I love Jaegermeister Society



Ages ago I wrote something pretty boring about Facebook and how it's useful etc. Blah, blah, blah.

In the spirit of show, not tell here some more stuff that hopefully illustrates the point rather than making me have to write about it.

This Facebook group has 684 members who all love doing Jaegerbombs. They are mainly from Cape Town and Jo'burg and are basically super charged brand enthusiasts unwittingly doing a great marketing job for whoever sells Jaegermeister and Red Bull in SA. Drinking solutions, market research, sales drives, word of mouth, PR and brand ambassadors. Not sure you need much else. They are even making their own adverts!









Compliant? Debatable.

Effective? No question!

Let go of your brand. Let it be hijacked. Team up with a suitable partner (Red Bull), identify specific groups of people. And watch your brand take off.

Labels: , ,

Thursday, 22 March 2007

Mingle Now



Mingle Now was chosen as a partner by Anheiser Busch as their social network alternative to Facebook and MySpace owing to underage considerations. This is from Organic:

"Anheuser-Busch chose MingleNow, with a mere 300,000 members, as a partner to develop Clink, an unbranded photo-sharing site showcasing the bar scene. Why MingleNow? For one thing, there are too many underage members on MySpace and FaceBook."

Here's the email I got when I signed up:

"Welcome to minglenow! The social network that connects your online and offline life. MingleNow connects you to the bars, clubs, and events you go to and the people who go there. Take a look at your favorite places and see who else hangs out there. Find new places you didn't know about that match your vibe. Come see where your friends will be this weekend!

Below find your login and password. Look for another email with information on what's happening on minglenow and the things you can do!"

Here's my fairly limited profile below:



The idea with Clink seems to be that you are encouraged to upload images of you clinking your beer with a friend. For more on clinking, visit the Here's to Beer site.

Bespoke, niche social networks offer brands a chance to develop campaigns with a more focused approach that appeals to individuals. What Mingle Now seems to deliver is a link between advertising idea, the on trade and consumers.

To see some in depth commentary on Mingle Now... and there's a lot of it... click here.

Labels: , , , , ,

Monday, 12 March 2007

Facebook for spirits

Evidence, if any more were needed of brand enthusiasts talking about spirits brands using social medai.

This tequila group on Facebook has 1500 active members who adore tequila... so much so that they all get togehter on facebook to talk about it.



"One Tequila,
Two Tequila,
Three Tequila,
FLOOR!

For those of you who just can't get enough of the lick, shot, bite routine and who regularly browse the tequila section of the liquor store... and those who just like the name Tequila caz it sounds cool... this group's for you... you crazy drunks.

Tequila, made from the fermented juice of the agave cactus, is the national drink of Mexico. It is double distilled and then aged in wood casks.
Just like a fine cognac, tequila gets better with aging. Popular brands include Jose Cuervo, Patron and Sauza."

Other tequila groups include this much smaller one demanding that top end tequilas should launch specifically in Montreal.



We should be engaged with this burgeoning form of media. This is a rich area for insights and is an invaluable tool for us and our brands from a research, executional, strategic and tactical point of view.

These groups exist in one shape or another for all our brands. Canadian Club has at least 5, Sauza has 2 or 3 and there is a very knowledgeable group of cognac fans too.

Labels: , ,